FAQ's

 

Frequently Asked Questions when purchasing labels...

How long will it take for my Custom Label Order?

Typical Custom Label orders take 3-5 days after artwork final approval. We can turn jobs faster if needed, just contact a sales representative to discuss your lead time.

How do I pay for my order?

Once you are an established customer, we can invoice you for the labels you order. If you are a new customer you will be required to fill out a credit reference if you would like to set up terms. We can also accept Visa/Mastercard through invoicing with our Pay Pal Account.

Do you offer Distributor Pricing?

We sell mostly to dealers. There are some occasians when we sell direct to the end user. We are a business to business enterprise. If you are an end user, please contact us for a dealer in your area. If you are interested in setting up a business account please contact us to establish an account.

Do you ship outside the United States?

We ship our products across North America, including Canada and Mexico. We do not service and ship outside of the North American Territories.

What is Bleed in Reference to Artwork?

Bleed is a term used to describe when label graphics extend off the edge of the finished label size. If the files are created properly, there will be no white borders exposed on the label and the graphics and/or text is not being cut off by the die strike. Simply set up your artwork with an extra 1/16" artwork that extends off the final label dimensions where you require bleed.

Can I see a proof of my label before you print the job?

We provide a digital .pdf proof for every job we produce. We email the proof to you for approval with material specifications, graphics, die size and adhesive as well as your part number all supplied for you to approve. Once approved we will start your job immediately.

What are PMS colors?

To solve the problem of identifying, matching and communcating colors, the Pantone Matching System was created in 1963 by Lawrence Herbert. Today, Pantone is known worldwide as the standard for accurate color matching. Whatever the color you want to achieve, there is a matching PMS color number.

 

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